Training


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Call centre staff graduate with ILM level 5 qualification

STAFF from Peterborough-based contact centre company Fusion have successfully completed the Institute of Leadership and Management (ILM) Level 5 qualification. The nationally recognised, degree-level business programme, culminated with a graduation ceremony at Peterborough Cathedral, attended by…


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Smart trainees at Stephenson Smart

PETERBOROUGH accountant Stephenson Smart & Co is celebrating exam success. Matt Chambers, a trainee at the firm, has passed his Institute of Chartered Accountants (ACA) exams. Mr Chambers joined Stephenson Smart & Co in 2006…



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E-learning needs more focus for business

BUSINESSES need to take a more targeted approach to e-learning, according to an industry round table. As the e-learning market becomes saturated with mobile applications, businesses need to provide employees with more focused learning opportunities…


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How to get the most from your sales team

PETERBOROUGH-based training provider Toojays has published a paper looking at relationship awareness. Relationship awareness is a theory developed in the 1970s by psychologist Elias Porter and, according to Toojays, its relevance is as great today…