New “one-stop” facility to open in Peterborough

A DATE has been set when a new “one-stop” police and city council enquiry office will open in Peterborough.

The “shared service facility” at Bayard Place – already a Peterborough City Council building – will officially open on Monday, January 23.

It will replace the enquiry office at Bridge Street Police Station which will close on January 18 to allow the move to take place.

The move is part of the force’s drive to provide a more cost effective and efficient service.

The new “one stop” office will give the public access to police and city council services under one roof.

It will provide the services currently offered at Bridge Street, such as reporting lost property, producing documents and reporting crime and other incidents.

Officers and PCSOs will continue to operate from Bridge Street.

Chief Inspector Nick Knight said: “This new joint office will provide a service that meets the needs of the public.

“This move is required because Bridge Street is no longer the modern, accessible location people expect. We also believe we can provide our enquiry office service more cost effectively by working with Peterborough City Council.”

Mark Sandhu, Head of Customer Services at Bayard Place, said: “We often find that people visiting Bayard Place are sometimes unclear on whether they should report issues and concerns they have to the police or city council.

“Some people have also had queries for both organisations. A shared enquiries facility with our police colleagues will make it convenient for the public who will be visiting an environment that includes private interview rooms and access to a number of associated services.”